At home or in a care home
If your loved one has passed away at home or in a care home you’ll need to do the following steps.
Verification of death
The first call should be made to the deceased’s GP, they will be able to verify the death. This can also be carried out by a qualified attending nurse.
Contact our team
Once the verification has been completed, and you are ready for us to attend, please contact our team on 0191 386 3850, at any time of the day or night. We will then transport your loved one into our care.
Registration of death
The GP will be able to issue the Medical Certificate of Cause of death, which will be sent to the local registrar’s office. At this point you will be able to register the death.
Find out more about registering a death.
At this point, you will be able to start arranging the funeral with our team.